TERMS & CONDITIONS
Welcome: By securing our diplomatic, executive, or bespoke travel services, you agree to the following standards of service. These terms ensure that we consistently deliver the punctuality, safety, and operational excellence our clients expect.
Terms of Engagement
Welcome to Jano Car Rental Addis. Engagement with our services constitutes a formal accord with Ethiopia’s premier purveyor of luxury mobility. These terms outline the standards of excellence and mutual obligations that define our partnership.
Drawing upon a decade of distinguished service in Bole, Addis Ababa, Jano Car Rental Addis commits to providing high-tier transportation logistics. Our services ranging from Diplomatic Logistics for international missions to Executive Chauffeur Services are executed with the discretion and precision required by global business leaders and the African Union Summit.
Clients shall be provided with late-model, meticulously maintained vehicles from our Prestige Fleet. While we guarantee the highest international aesthetic and mechanical benchmarks, Jano reserves the right to substitute vehicles with equivalent or superior models to ensure uninterrupted operational continuity.
Punctuality: We pride ourselves on rigorous punctuality. However, Jano shall not be held liable for delays resulting from force majeure, unforeseen security cordons, or sudden shifts in diplomatic protocols.
24/7 Executive Support: Our concierge and support teams remain at your disposal around the clock, blending local mastery with global service expectations.
Bespoke Itineraries: Curated tours and regional travel must be finalized 24 hours in advance to maintain our hallmark standards of safety and preparation.
As a partner in luxury mobility, the client agrees to treat our professional chauffeurs and prestige assets with the respect befitting their status. We maintain a strict zero-tolerance policy regarding illicit activities within our vehicles to preserve the integrity of our service for all elite delegations.
Jano Car Rental Addis maintains comprehensive insurance and adheres to rigorous safety standards. Nevertheless, the company’s liability is limited to the terms of our primary insurance policies. These terms are governed by the laws of the Federal Democratic Republic of Ethiopia, reflecting our deep-rooted local expertise within a world-class legal framework.
Discretion & Privacy: A strict non-disclosure clause guaranteeing that all chauffeur assignments, routes, and passenger details are kept in absolute confidence.
